The current version of the Warren BV General Terms & Conditions can be found here:
Warren BV - General Terms & Conditions - 2 March 2026.pdf
The current version of the standard Data Processing Agreement can be found here:
Warren BV - Data Processing Agreement - 2026-08-24.docx.pdf
The following subprocessors are in use at Warren BV. Last updated: 24 August 2026.
Warren notifies customers of material changes to this list in line with their Data Processing Agreement.
| Name Sub-processor | Category | Nature of the processing | Data residency |
|---|---|---|---|
| Amazon Web Services EMEA SARL | Cloud Infrastructure | Cloud infrastructure services | EU - Germany (eu-central-1, primary compute) and Ireland (eu-west-1, backup storage) |
| Neon LLC | Cloud Infrastructure (Database) | Cloud infrastructure services (database) | EU |
| OpenAI OpCo, LLC | |||
| Decommissioning planned by Aug 31, 2026 | AI Services | AI model inference and API services | United States (SCCs in place) |
| Anthropic PBC | AI Services | AI model inference and API services (Claude models accessed via AWS Bedrock) | EU |
| Auth0 (Okta) | Authentication & Identity | Authentication and identity management services; processes email addresses, login events, and session tokens for all Warren users | EU |
| Customer.io | Communication | Email communication and marketing automation services; processes email addresses and metadata for HR Admin contacts and transactional communications | EU |
| Cloudflare, Inc. | Network Security & CDN | Network security, content delivery, and DDoS protection services; processes all inbound/outbound web traffic, IP addresses, and request metadata | EU |
| Sentry (Functional Software, Inc.) | Monitoring & Observability | Error monitoring and application performance services; processes error traces and stack traces which may contain request payloads, user identifiers, ip addresses, and session data | EU |
| Langfuse GmbH | |||
| Decommissioning planned by Sept 30, 2026 | AI Observability | AI observability and prompt logging services; processes AI prompt and response logs including member-facing AI conversations which may contain personal financial data | EU |
| GitHub, Inc. (Microsoft) | Development & CI/CD | Source code management and CI/CD pipeline services | United States (SCCs in place) |
| Fireflies.ai, Inc. | Communication | Meeting recording, transcription, and note-taking for expert/advisory meetings; processes audio recordings, transcripts, and meeting metadata which may contain personal data discussed in meetings | United States (SCCs in place) |
| Powens SA | Open Banking / Account Aggregation | Bank-account aggregation and transaction retrieval for the bank-connection feature; processes bank account details and transaction data | EU |
| Mixpanel, Inc. | Product Analytics | Product-usage analytics; processes pseudonymised usage and event data (aggregated, short retention) | EU |
| HubSpot, Inc. | CRM & Sales | Customer relationship management; processes business-contact data for prospects and HR-admin contacts (no member financial data) | EU |
| Reasoning Engine B.V. (LangWatch) | AI Observability | LLM tracing and observability; processes AI prompt and response logs which may include member-facing AI conversations containing personal financial data | EU |
| Calendly LLC | Scheduling & Communication | Meeting scheduling and coordination | United States (EU-US DPF + SCCs) |
| 650 Industries, Inc. (Expo) | Mobile Platform | Mobile app build and update distribution contains IP addresses, geolocation and some device metadata. | United States (SCCs in place) |
| Google Ireland Limited (Google Workspace) | Business Productivity | Business productivity and collaboration tools | EU |
| Intercom R&D Unlimited Company (Fin) | Customer Support / AI | Customer messaging and support | EU |
| Linear Orbit, Inc. | Development & CI/CD | Engineering issue tracking and project management | EU |
| Notion Labs, Inc. | Business Productivity | Internal knowledge base and documentation | United States (SCCs + UK Addendum) |
| Oneflow AB | Contract Management | Contract signing and lifecycle management | EU |
| Zapier, Inc. | Workflow Automation | Expert appointment orchestration. | United States (EU-US DPF + SCCs) |
| Ringo SAS (Modjo) | CRM & Sales | Sales call recording and analysis | EU |